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	<title>StrikePadPublic Relations</title>
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		<title>PR quagmire: Oprah, Zach Anner, and the unpredictability of online polls</title>
		<link>http://matchstrike.net/strikepad/2010/07/pr-quagmire-oprah-zach-anner-and-the-unpredictability-of-online-polls/</link>
		<comments>http://matchstrike.net/strikepad/2010/07/pr-quagmire-oprah-zach-anner-and-the-unpredictability-of-online-polls/#comments</comments>
		<pubDate>Sat, 10 Jul 2010 20:58:09 +0000</pubDate>
		<dc:creator>Rex Riepe</dc:creator>
				<category><![CDATA[Public Relations]]></category>

		<guid isPermaLink="false">http://matchstrike.net/strikepad/?p=218</guid>
		<description><![CDATA[Oprah cheated a handicapped man out of a deserved win. That&#8217;s the potential headline, anyway. After Oprah put up a show as the prize in a contest on her site, Reddit and other sites championed an unlikely candidate: A very funny guy with cerebral palsy named Zach Anner. Anner, whose contest video included the quote, &#8220;No [...]]]></description>
			<content:encoded><![CDATA[<p>Oprah cheated a handicapped man out of a deserved win.</p>
<p>That&#8217;s the potential headline, anyway. After Oprah put up a show as the prize in a <a href="http://myown.oprah.com/audition/index.html?request=finalists">contest</a> on her site, <a href="http://reddit.com">Reddit</a> and other sites championed an unlikely candidate: A very funny guy with cerebral palsy named Zach Anner.</p>
<p><a rel="attachment wp-att-221" href="http://matchstrike.net/strikepad/2010/07/pr-quagmire-oprah-zach-anner-and-the-unpredictability-of-online-polls/zach/"><img class="aligncenter size-large wp-image-221" title="zach" src="http://matchstrike.net/strikepad/wp-content/uploads/2010/07/zach-440x242.jpg" alt="" width="440" height="242" /></a></p>
<p>Anner, whose <a href="http://myown.oprah.com/audition/index.html?request=video_details&amp;response_id=5615&amp;promo_id=1">contest video</a> included the quote, &#8220;No Atlantis is too underwater or fictional,&#8221; quickly became the darling of the popular social news website (and surely others too), tallying over 9 million votes before the contest was up.</p>
<p>Of course, the winners page, where Anner placed 7th, shows him at 3.4 million votes even though his <a href="http://myown.oprah.com/audition/index.html?request=video_details&amp;response_id=5615&amp;promo_id=1">submission page</a> still shows the 9 million.</p>
<p><strong>What happened?</strong></p>
<p><strong></strong>Well, the Internet happened.</p>
<p>Online polls are completely unpredictable. Tying real world decisions to them, like Oprah&#8217;s team has done, is asking for a public relations nightmare. A telling example is Time Magazine&#8217;s 2009 &#8220;Most Influential Person&#8221; contest, where 4chan founder Christopher Poole won after the poll was bombarded with scripted votes. Poole wasn&#8217;t the only influenced vote; 4chan also picked the <a href="http://musicmachinery.com/2009/04/27/moot-wins-time-inc-loses/">top 21 spots</a>.</p>
<p>Time isn&#8217;t too bothered by the results, though. They didn&#8217;t promise anything to any of the winners of their poll.</p>
<p>But Oprah did&#8211; sort of. It&#8217;s interesting to note that she promised a show not to the 1st place winner of the contest, but to her favorite of the top 5.  It would seem that keeping Anner out of the top 5 was a calculated PR move: Avoid the appearance of not picking the handicapped guy.</p>
<p>It was completely reasonable in a way. Anner&#8217;s a funny guy and <a href="http://thewingmentv.com/">probably does deserve a TV show</a>. But for Oprah&#8217;s audience? Probably not. And it wasn&#8217;t Oprah&#8217;s audience doing the voting, either. The top-voted comment on the <a href="http://www.reddit.com/r/reddit.com/comments/cntax/zach_anner_got_fucked/">latest Reddit submission concerning the stor</a>y is a joke about continuing to not watch Oprah&#8217;s in protest.</p>
<p><strong>Backing up</strong></p>
<p>If it was a calculated move, however, they&#8217;ve now backpedaled, <a href="http://myown.oprah.com/audition/index.html?request=video_details&amp;response_id=5615&amp;promo_id=1">expanding the top 5 to the top 8</a>, which includes Anner. Anner will be heading out to LA to audition, along with the other 7 finalists.</p>
<p>What was the decision-making process here? We&#8217;ll probably never know. On the one hand, it seems unethical to throw out votes. On the other, it&#8217;s not exactly right to pick a winner even if none of your fans actually voted for him. If you were Oprah&#8217;s PR team, what would you do?</p>
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