I was working a digital painting for my dad for the last month. Since I sent him revisions, I had the benefit of seeing the project at all stages.
Here’s the first image I sent him, along with the “final” version.
I realized, for the first time, that my initial sketch was absolutely terrible. I’m surprised he ever said okay to it.
Back when I first started the painting, I saw the guy on the right when I looked at the guy on the left. Sure, there was no colors and it was all rough, but it was there. The reflection in the goggles. The stern look. The lingering, unexplained story of the destroyed starship in the goggles. Even now when I look at the guy on the right, I’m probably seeing an even better version of what’s there.
I had the same affliction, as a digital painter, that a lot of startups have running their business: Vision blindness. It’s when your own vision, whether it’s for a business or a digital painting, blinds you to reality.
This oxymoron of a term is crucial to startup success while also being a startup’s greatest liability.
Vision blindness: The prognosis
Unfortunately, most entrepreneurs can’t see through their own vision when looking at their product. I’m certainly one of them, and there’s no shame in it. If you’re reading this, you’re probably vision blind too. (If you aren’t, then you probably aren’t passionate enough for startups. Go find a job at a bank.)
Google definitely had vision blindness when the rest of the world said “We don’t need another search engine.” In a way, it can be an asset. Most successful startups have been told they will fail. Most successful startups have had a crappy product at one point.
And most successful startups have vision blindness. Even after their success.
If you take the first day of Google and put it next to today’s product, the difference would probably be as stark as the difference in my two paintings. Of course, a startup has more qualities than a painting– vision blindness doesn’t just concern the visual.
Treatment #1: Iteration
There’s a month’s worth of spare time in iterations between my iniital piece and my finished painting. Quite a few hours of hard, focused work.
A lot can be said for just making a product better and better. Don’t confuse this too much with adding to a product. Adding things can make it better, sure, but they can also make it worse. When people talk about taste, this is what they’re talking about: Correctly iterating.
Iterate, iterate, iterate. You’re a startup. It costs you basically nothing to iterate, so get to work.
Treatment #2: Feedback
Feedback is one the hardest things to find in startups. Your friends and family will endlessly lie to you. My dad has been completely fine with every iteration leading up to the last one. Most of them sucked. Badly.
Don’t fret, though, they do it because they love you. Or because you’d raise a big stink if they were honest (You don’t do that, do you?).
Dishonest (even it’s polite, white lies) feedback will make your vision blindness worse. Avoid it at all costs.
Instead, ask people who hate you. Let people be anonymous in their feedback. Ask someone who has no stake in you or your product. Do whatever you can do get good feedback. When you do, assess it as honestly as possible; remember that you’re blind and they aren’t.
Feedback is one of the best reasons to have a co-founder. If your co-founder gives you polite, easy-to-give, white-lies feedback, then find a new co-founder. Or stop being a dick about receiving the feedback. (And yes, the problem is either him or you.)
Treatment #3: Shifting Perspective
You can temporarily fix vision blindness by shifting your perspective.
A trick in digital painting is to flip the image horizontally. The image is new to your mind, so you see a lot of glaring errors that weren’t there before.
Unfortunately there isn’t a great analog for startups. One way is to try to imagine how your product will be used by all the different types of people who use it. Think about the system (your product) not as an overall entity, but as something approached by a single person using it.
Watch someone use it, too. Flaws and errors show themselves really fast that way.
Treatment #4: Abandonment
Cures for vision blindness are pretty rare. The sure thing is abandoning the project. If you drop your vision, there’s no way it can blind you.
“But what if I’m right?” is the question that comes up here. Your Magical Fart Facebook app might be the next Google, sure. Or it might be a huge waste of time.
For every naysayer who says your idea won’t work, there’s an even stupider idea that made someone a millionaire. There’s no way to really know if your idea is good. Stick with it for a while and feel it out. If you’re treating your vision blindness, you should have a pretty good idea pretty fast.
Of course, this is coming from a guy who’s built products for social media newsrooms, educational tech, product placement, and more and only given up on one of them. Ultimately, we’re the own keepers of our vision.
In the end, though, if it’s not working, drop it. If it is, keep it up. There’s no shame in failure. Just consider it an iteration in the overall picture of your startup success.





Not just a better development environment: A complete development environment.
Imagine a worst case blogging scenario: The FTC have pegged you as a violator of their disclosure guidelines. You now face $11,000 in fines per sponsored post. Or, worse yet– you don’t live in the states, but your country has recently implemented a policy that makes the FTC fines seem like parking tickets.
For PR pros, this avoids a lot of the problems that the other services have.
Like many others, at one point I found myself asking, “Wait… it’s a 4:3 screen?” It wasn’t because I was disappointed in the new specs; this was hours after I had seen actual images of the device. “I could have sworn it was widescreen!”
Apple isn’t evil and this isn’t a malicious “gotcha” scheme, of course, but it’s worth noting. The folks at Apple are masters at presentation, and I’m positive that they put as much thought into this as any other part of their launch campaign. As far as gripes go, the 4:3 aspect ratio usually comes in pretty low on lists, and I’m betting it’s due in part to this clever presentation.
The answer (like most optical illusions) is that they’re both the same. Exactly the same shape for both tabletops. That one on the left sure looks longer though, doesn’t it?